Shipping
Made in small batches and posted within two business days.
Where and how fast
Orders leave us within one to two business days. Across the United States that means two to five business days at the door; Alaska, Hawaii and the territories can take a few days longer. Weekend orders go out on Monday.
Shipping is complimentary on orders over $99. Below that, standard shipping is a flat rate shown at checkout before you pay. No surprises after the fact.
Tracking
You receive a tracking link by email the moment the carrier scans the parcel. If the tracking page has not moved for three business days, write to us and we will chase it or send a replacement, whichever is faster.
Packaging
Glass bottles travel in moulded pulp, not plastic. The outer box is recycled card; the whole parcel goes in your paper recycling. Copper peptides are stable at room temperature, so no ice packs, no cold chain.
International
We currently ship within the United States. International delivery is on the list. Leave your email in the footer and you will hear first when your country opens.
Subscriptions
Subscription deliveries follow the same timings. You get a reminder email three days before each shipment; skip, pause or change the frequency from your account until the day before it leaves.